For Managed Service Providers

Your Backup Practice, Our Platform
Canadian Cloud Backup Built for MSPs

eazyBackup gives managed service providers a turnkey backup platform with multi-tenant management, white-label branding, usage-based pricing, and Canadian data residency — backed by a support team you can actually reach.

  • No Contracts or Minimums
  • Usage-Based Billing
  • White-Label Ready
  • CGP Certified
Backup status overview showing devices, attention items, health, recovery, storage, and protected workloads
Partner Hub customer list showing separate managed customer accounts
  • Your brand, end to end

    Use your branding across the customer portal and installed backup client.

  • Usage-based billing

    Add customers as you grow, with no contracts or minimum commitments.

  • Backup data stays in Canada

    Customer backup data stays in Canadian data centres with no cross-border replication.

  • Canadian support by phone and email

    Reach our Canadian team directly when you need product or technical help.

Built for MSPs

Run your backup service your way

Put your brand in front of customers, add accounts as you grow, keep backup data in Canada, and get direct support from a Canadian team.

Own the experience

Use your company name, logo, colours, product identity, and optional custom domain across the customer portal and backup client.

Scale without minimum commitments

Add customers and services as you grow. Usage-based billing adjusts with what you manage, without contracts or minimums.

Keep backup data in Canada

Give customers confidence that their backup data is stored only in Canadian data centres, without cross-border replication.

Work with a Canadian team

Reach Canadian staff directly by phone or email for product questions, technical support, and escalations.

Platform operations

Manage your backup business from one place

See backup health across your customers, investigate issues, manage storage, and provision new services without jumping between separate systems.

Backup status overview showing devices, attention items, health, recovery, storage, and protected workloads

Backup health at a glance

See device status, backup health, recovery activity, storage usage, and issues that need attention across the customers you manage.

Detailed backup dashboard view for investigating customer backup activity

Drill into the details

Move from account-wide health to the backup, device, or customer that needs investigation.

Storage vault list showing customer storage use and quotas

Manage storage vaults and quotas

Track customer storage usage and quotas, then adjust capacity as requirements change.

Service provisioning screen for adding backup services to a customer account

Provision customer services

Add backup services to new or existing customer accounts directly from Partner Hub, with billing and account ownership kept together.

Workload coverage

Protect the workloads your customers run

Protect endpoints, servers, virtual machines, databases, and Microsoft 365 from one backup platform.

Files and folders

Protect selected data with configurable schedules and retention.

Disk images

Capture full disks or partitions for system-level recovery.

Virtual machines

Protect Hyper-V, VMware vSphere, and Proxmox guest virtual machines.

Microsoft 365

Back up Exchange, OneDrive, SharePoint, and Teams as an add-on service.

Databases

Protect Microsoft SQL Server, MySQL, and MariaDB workloads.

Partner Hub

One branded experience for every service you provide

Give your customers a full-service portal for Cloud Backup, Microsoft 365 Backup, and Object Storage, with the tools to monitor, manage, back up, restore, and administer them.

01 · Partner Hub

Resell Cloud Backup, Microsoft 365 Backup, and Object Storage

Offer Cloud Backup, Microsoft 365 Backup, and Object Storage to your customers under your own brand. Partner Hub gives each customer a branded portal where they can access and manage the services you provide, while you decide which products and features are available to them.

  • Resell cloud services under your own brand
  • Give each customer their own branded management portal
  • Offer one service or any combination of services to each customer
  • Control which products and features appear in each customer's portal
  • Present the service with your company identity, branding, and domain
Partner Hub customer list showing separate managed customer accounts
Partner Hub management screen

02 · Customer portal

Give customers a branded full-service portal

Give each customer their own branded portal to manage the cloud services you provide. Customers can monitor and control Cloud Backup, run Microsoft 365 backups and restores, and manage Object Storage buckets and access keys — all within your branded customer experience.

  • Cloud Backup: Monitor backup health, protected devices, recent activity, and job logs; run backups and restore data
  • Microsoft 365 Backup: Run backups, review protection status, and restore Microsoft 365 data
  • Object Storage: Create and manage buckets, manage access keys, and access storage services
  • Customer access: Show only the products and features enabled for that customer
  • Your brand: Apply your company name, logo, colours, and optional custom domain
Partner Hub portal branding settings for the MSP's customer-facing portal
Partner Hub configuration screen

03 · Backup client

Deliver backup software under your own brand

Extend your brand to the backup software installed on your customers' computers and servers.

  • Use your own product and company name
  • Apply your logos and branded application icons
  • Use your own customer-facing domain
  • Keep your brand consistent from the customer portal to the installed software
Partner Hub backup-client branding settings for product identity, logos, and application icons
Partner Hub configuration screen

Partner economics

Usage-based billing without contracts or minimums

Pay for the customers and services you actually use, without committing to storage capacity or minimum monthly volumes in advance.

Pay for usage

Monthly charges adjust as customer accounts and protected services change.

Volume pricing as you grow

Larger Cloud Backup deployments may qualify for volume pricing based on overall account size.

Simplify billing

Consolidate customer services onto a common billing date for simpler monthly invoicing.

The Canadian difference

Canadian data residency. Canadian support.

Protect customer backup data in our Canadian data centre and work with an approachable support team that responds quickly, resolves issues efficiently, and gives you a dedicated account manager who knows your business.

Backup data stays in Canada

Customer backup data stored at our Ottawa location, no cross-border replication.

Canadian support team

Canadian staff are available by phone and email for product questions, technical support, and emergency restore assistance.

CGP registered

eazyBackup is registered under Canada's Controlled Goods Program.

Encryption and recovery controls

Customer-controlled encryption keys, AES-256 encryption, and immutable recovery options support customer security requirements.

Keep your current backup tools

Add Canadian S3-compatible storage

Already using Veeam, Comet, HYCU, rclone, Synology, or another S3-compatible backup tool? e3 Object Storage gives you a Canadian S3-compatible storage target without changing your existing backup workflow.

Learn More About e3
  • Create isolated storage users, buckets, and API keys for customers
  • Use a Canadian S3-compatible endpoint with supported third-party tools
  • No egress fees or API request fees
  • Keep your existing backup tools and workflows

Note: e3 Object Storage is optional and is not required for eazyBackup Cloud Backup, which already includes storage.

Get started

Ready to offer backup under your brand?

Create your partner account and start adding customers, services, and your own branding in Partner Hub.

Talk to our Canadian team

Questions about your MSP setup?

Use the contact form for sales questions, product fit, white-label options, volume pricing, or technical requirements.

  • Canadian staff available by phone and email
  • CGP registered
  • 1-888-969-2016
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Thanks for reaching out

We have received your message. Our Canadian support team is ready to help with your backup needs.

Need to talk right away? Call us at 1-888-969-2016.

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